Have you tried taking your autistic twins on an airplane? In 2023, British Airways became the first UK airline to be awarded the National Autistic Society’s Autism Friendly Award. So what does that mean for families with autistic twins and triplets?

More about the award

The Autism Friendly Award from the National Autistic Society is a significant recognition for organisations striving to create inclusive and supportive environments for autistic people. By meeting the award’s criteria, these organisations demonstrate their commitment to accessibility, staff training, effective communication, enhanced customer experiences, and continuous improvement. For the autistic community, this award signifies places where they can feel understood, respected, and welcomed. For families travelling with autistic twins, it’s a huge reassurance.

Choosing British Airways

Once you’ve decided to travel with British Airways, there are lots of things you can do to help make your trip more enjoyable for autistic twins. Let the airline know about disability requests at least 48 hours before your flight so they have enough time to get things ready for you. You might also want to create a social story or visual schedule to help break down each step of the travel process, from arriving at the airport to boarding the plane and landing at your destination. The preparations you make can ease the journey when travelling with autistic twins.

At the airport

When you get to the airport, head straight to the British Airways Special Assistance desk. The staff there are helpful and will guide you through the check-in process. Some airports have sensory rooms or quiet areas, perfect for relaxing before your flight. These spaces are designed for travellers with sensory sensitivities. When booking your flight, be sure to include these facilities in your plans. Don’t forget to ask about Fast Track security, so you can skip the waiting and get through quicker. This can really help cut down on anxiety and make things smoother. This should also include assistance through customs or immigration too for international flights. Often airports will offer them, but it doesn’t hurt to bring your own sunflower lanyard to help identify your family as travelling with an invisible disability

On the plane

Sometimes airlines will have you board first, or last. They may even ask you for your preference. That way you can get settled in the way that works best for you. Bring along your twins’ favourite comfort items, like noise-canceling headphones, toys, or a tablet with games and movies. The cabin crew are trained to help passengers with disabilities, so don’t be shy about asking for any specific help. The crew on British Airways are especially considerate of those travelling with autistic passengers.

British Airways offers a variety of meal options, including those for special dietary needs. If your twins have specific food preferences or sensitivities, request your meal ahead of time. Don’t forget to pack some favourite snacks and gummies or sweets to help you get through take-off and landing. Snacks can be a lifesaver when travelling autistic twins, keeping them calm and content.

Tips for a smooth journey

Bring communication cards or whatever else helps your twins express their needs. Your flight crew should be familiar with these cards. You might also use visual aids, like apps on a tablet, to help your twins understand what’s happening and what’s coming next. Such tools are invaluable when you’re on British Airways with autistic twins.

Don’t forget to let the cabin crew know about any specific needs or behaviours that might come up during the flight. Your twins may not want to move, or they may want to wander around. They may be quiet or they may make noises. Your flight crew are trained to handle a variety of situations and will help make your journey as comfortable as possible – clear communication is key.

Get ready to go!

Travelling with autistic twins can be challenging, but it doesn’t have to be overwhelming. With preparation, travelling can be enjoyed by the whole family. Use their special assistance services, prepare in advance, and bring along tools like social stories and visual aids to help. British Airways is particularly supportive for families travelling with autistic twins.

Are you ready to start travelling with autistic twins on British Airways? Share your comments and stories below.

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